$0 Trial · $0 Meet & Greet · RN-Led Support

Dignified Disability & In-Home Care — Try Us At No-Cost

Get NDIS-approved personal care delivered by trained support workers and supervised by Registered Nurses.

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$0 First No Cost Trial · $0 Meet & Greet · $0 Travel Fees

Get Your No Cost Trial Today

    Service Needed

    Zero Risk, Maximum Choice: Our Service Guarantee

    $0 No Cost Trial Before Hiring

    Try our service quality before any commitments. Experience our support workers, assess professionalism and ensure the right fit.

    $0 Meet and Greet with Support Workers

    Meet potential support workers first. Choose someone who matches your preferences, communication style, and personality.

    RN-Supervised Care

    Your support plan is overseen by qualified Registered Nurses who provide clinical expertise, complete regular reviews, and adjust support as your needs evolve.

    Direct Communication—No Call Centers

    Reach your actual support team directly. No automated systems, no hold times. Text or call your coordinator and get responses within the hour.

    The Serena Care Difference: Why Families Choose Us?

    Comprehensive Personal Care, Home Support & Community Participation

    Most NDIS providers treat personal care as a checkbox exercise. We treat it as the clinical discipline it is—delivered by trained professionals, supervised by Registered Nurses and designed around your preferences.

    Personal Care & In-Home Assistance Services

    • Assistance with showering, bathing and personal hygiene
    • Continence management with dignity and discretion
    • Meal assistance and feeding support
    • Sleep routine support and overnight care

    Community Participation

    • Supported attendance at community events, festivals, and cultural activities
    • Recreational programs designed around YOUR interests
    • Social skills development in authentic community settings
    • Transportation and mobility support to access your community fully

    Serving Melbourne's Most Sought-After Locations

    Melbourne East/Eastern Suburbs

    Kew, Box Hill, Camberwell, Doncaster, Glen Waverley, Burwood, Ringwood, Croydon, Mitcham, Vermont, Templestowe, Balwyn, Hawthorn

    Brighton, Bentleigh, Caulfield, Carnegie, Clayton, Oakleigh, Springvale, Noble Park, Dandenong, Berwick, Narre Warren, Pakenham, Cranbourne

    Werribee, Point Cook, Hoppers Crossing, Tarneit, Truganina, Footscray, Sunshine, Melton, Deer Park

    Brunswick, Preston, Coburg, Reservoir, Epping, Craigieburn, Mill Park, South Morang, Bundoora, Heidelberg

    Additional Melbourne Suburbs

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    What Participants Say

    "The Support That Actually Respects My Choices"

    Serena Care is the first provider where support workers actually ask what I want and do it that way. The free trial let me test them first, and the meet-and-greet meant I could choose my support worker. That made all the difference.
    Marcus T.

    Box Hill

    "Clinical Competence Makes Everything Better"

    My son has complex continence needs. Serena Care’s RN-supervised model means his care is managed by people with clinical knowledge. The free continence assessment caught issues our GP had missed.
    Jennifer L

    Box Hill

    "My Home Finally Supports My Goals"

    I couldn’t focus on personal goals because my house was chaos. Serena Care’s in-home assistance transformed my environment. Now my space supports my goals.
    Rachel M.

    Kew

    "They Actually Show Up Consistently"

    I had three years of unreliable providers. Serena Care has sent the same two support workers for eight months straight. They know my routines and show up when they say they will. That consistency is priceless.

    Sophie R.

    Doncaster

    Your Next Steps: Schedule Your No-Cost Trial

    Step 1

    Contact us for your free consultation

    Step 2

    Schedule your free meet and greet with multiple support workers

    Step 3

    Book your free first trial — experience our quality with zero commitment

    Step 4

    Begin support with complete confidence

    Contact Serena Care Australia Today

    Phone

    (03) 7050 4441

    Email

    Info@serenacare.com.au

    Office Hours

    Administration: Mon–Sunday, 8 AM – 6 PM

    24/7 On-Call Support Available

    Contact us anytime if you need assistance.

    Serena Care Australia: Where Personal Care Meets Clinical Excellence

    Professional support that honours your dignity, respects your choices, and enhances your daily living experience